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Digital Membership Cards

The Morton Arboretum’s membership program is getting greener

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Digital Membership Cards Will Be Available Starting in June

Morton Arboretum membership cards will soon be available for easy access in your Apple or Android phone’s digital wallet—helping to reduce paper waste and conserve trees. A digital membership card is an electronic version of your Morton Arboretum membership card that can be easily downloaded and stored in your smartphone’s wallet.

Starting June 1, 2022, simple instructions for downloading your digital membership card will be emailed to you within three to five days when you renew your membership or become a new member. Digital membership cards provide access to all of the same member benefits in a digital format, including free entry passes, Acorn Express Tram vouchers, and member gift vouchers. In-person discounts in The Arboretum Store and the Gingko Restaurant and Café will be available by presenting your digital membership card.

Digital membership cards will replace the current Arboretum mobile app, with app functionality ending on May 31, 2022.

Please note, timed-entry tickets will not be delivered to your digital membership card. The online timed-entry reservation process does not change with the launch of digital cards. Timed-entry reservation confirmations will continue to be sent by email.

Please check back for more updates, and review the Frequently Asked Questions for additional information.

Frequently Asked Questions

  • A digital membership card is an electronic version of your Morton Arboretum membership card that can be easily downloaded and stored in your Apple or Android smartphone’s wallet. It provides access to all of the same member benefits in a digital format, including free entry passes, Acorn Express Tram vouchers, and member gift vouchers. In-person discounts in The Arboretum Store and the Gingko Restaurant and Café will be available by presenting your digital membership card.

    Digital membership cards will also include a link to reserve timed-entry tickets and to visit the Arboretum’s website. Please note, timed-entry tickets will not be delivered to your digital membership card. The online timed-entry reservation process does not change with the launch of digital cards. Timed-entry reservation confirmations will continue to be sent by email.

  • Starting June 1, simple instructions for downloading a digital membership card will be emailed within three to five days when a current member renews or when a new member joins. More information will be shared with current members when they receive their renewal notice before their membership is set to expire.

  • Digital membership card download links and instructions will be emailed to the primary member’s email address within three to five days of the membership renewal or purchase. The primary member can forward the email to the second named member, who may use the same links to add the digital card and any vouchers to their smartphone wallet.

  • As an environmental organization, The Morton Arboretum is committed to conservation and sustainability. Digital membership cards are an eco-friendly option. They help conserve trees by reducing the Arboretum’s use of paper and reduce the carbon footprint by eliminating printing and mailed delivery.

    Not only are digital membership cards a greener option, they also deliver your member benefits sooner. Links to download your digital cards and vouchers are delivered to your email inbox within three to five days time instead of waiting two to three weeks for printing and mailing.

    Digital cards also help keep your member benefits at your fingertips; no more hunting for lost cards, passes or vouchers!

  • Yes, traditional, physical cards will still be available upon request. Members can select the physical card option by completing a physical card request form linked within the email containing the digital membership card download instructions, calling the Membership Hotline at 630-719-2453, or emailing membersmail@mortonarb.org. Traditional, physical cards will arrive by mail two to three weeks after purchase. Beginning in June 2023, additional shipping and handling fees may apply.

  • Please contact the Membership Hotline at 630-719-2453 or email membersmail@mortonarb.org.