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Digital Membership Cards

Choose a digital, greener way to access your member benefits.

Content Detail

A digital membership card offers an environmentally friendly way to access your Morton Arboretum membership through your smartphone’s digital wallet. Both digital and physical membership cards are accepted at the gatehouse for Arboretum entry and for redeeming member benefits.

Member Benefits

Digital membership cards provide access to all of the same member benefits in a digital format—including free entry passes, Acorn Express Tram vouchers, and member gift vouchers. In-person discounts in The Arboretum Store and the Ginkgo Restaurant and Café may be redeemed by presenting your digital membership card.

Accessing Your Digital Membership Card

Within three to five days of the membership renewal or purchase, the primary member will receive an email from yourmembershipmatters@mortonarb.org containing digital membership card download links and instructions. If more than one person is named on the membership, the email may be forwarded to the second member, who may use the same links to add the digital card (and any vouchers) to their smartphone wallet.

Frequently Asked Questions

  • Digital membership card download links and instructions will be emailed to the primary member’s email address within five business days of the membership renewal or purchase. The primary member can forward the email to the second named member, who may use the same links to add the digital card and any vouchers to their smartphone wallet.

    Members can request a digital membership card ahead of their membership renewal date by emailing membersmail@mortonarb.org or by calling 630-719-2453.

  • If you do not have an email address or smartphone, you may request to receive a physical membership card. See “How do I request a printed membership card?” for more information.

  • Digital membership cards must be downloaded using your smartphone; download links will not work from your desktop or laptop computer. Follow the download links in the email using your smartphone:

    From Your Apple iPhone

    Click the “Download” link in your confirmation email.
    Next, on the preview page click on “Add to Apple Wallet.”
    Then, click on “Add” in the upper right corner of your screen.
    Your Morton Arboretum digital membership card is now added to your Apple Wallet.

    From Your Android Phone

    Click the “Download” link in your confirmation email.
    Next, click on “Add to YourWallet.”
    If you do not have YourWallet installed, you are directed to the Google Play Store* to download.
    Open the YourWallet app.
    Your Morton Arboretum digital membership card is now added to your YourWallet.

    Please note: If your web browser does not automatically redirect you to the Google Play Store to download the YourWallet app, download the YourWallet app directly from the Google Play Store before downloading your digital card.

  • Yes, current members may request a digital membership card ahead of renewing by calling the Membership Hotline at 630-719-2453, emailing membersmail@mortonarb.org, or stopping by the Member Services Desk.

    All online, non-gift memberships will be fulfilled with a digital membership card by default.

  • Vouchers and important links are available on the back of your digital card. Tap the three dots (…) in the corner of your card.

    The backside of the digital membership cards provides access to other member benefits in a digital format, including extra guest passes, Acorn Express Tram vouchers, and member gift vouchers. The backside of your digital card also contains a link to reserve advance timed-entry tickets and other helpful links and contact information.

    Please note that event tickets or prepurchased add-on admission passes for accompanying guests will not be delivered to your digital membership card. Ticket confirmations and add-on admission passes will continue to be sent by email.

  • Save the email received at the start of your membership with the card and voucher download links. If you get a new phone or accidentally delete them from your digital wallet, use the links contained within the original email to add the cards or vouchers again.

    If you have misplaced the original email, call the membership hotline at 630-719-2453 or email membersmail@mortonarb.org to have the links resent.

  • The digital membership card and vouchers will list the names of both the primary and secondary members. The digital membership card download links and instructions will be sent to the member’s primary email. Forward the email to the second named member and they can use the same links to download to their smartphone.

  • If you do not have an email address or smartphone, you may choose to receive a traditional, physical card. See the FAQ “Can I still get a printed membership card?” for more information.

  • Yes, you can request a physical membership card.

    Members may select a digital or physical card when purchasing at the Member Services Desk or over the phone on the Membership Hotline.

    When returning a printed membership notice, select to receive a physical or digital card. Please note that a valid email address must be included on the mailed response form to receive a digital membership card.All online, non-gift memberships will default to a digital membership card.

    You may request a physical card after completing your online transaction by calling the membership hotline at 630-719-2453 or emailing membersmail@mortonarb.org. A link to an online physical card request form will also be included in the email containing digital card download links.

  • Please contact the membership hotline at 630-719-2453 or email membersmail@mortonarb.org.

  • Yes, Morton Arboretum digital membership cards are secure. Your digital membership card does not store financial or personal contact information.

  • Present your valid digital membership card on your smartphone at more than 380 participating arboreta and gardens to receive reciprocal admission.

    Benefits and policies vary by organization. Please call ahead of your visit to a reciprocal arboretum or garden to confirm its specific admission policy, benefits, and hours of operation. For more information visit the American Horticultural Society’s reciprocal benefits website.